Cookie Policy

When you visit this site, we would like to place cookies on your computer to help us make this website better.

When someone visits, we collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. And we do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

What is a Cookie?

A cookie is a simple text file that is stored on a user’s computer (or mobile device) that is created when a user visits a website using a program called a browser (for example Internet Explorer, Firefox or Safari).

A cookie isn’t a program itself and doesn’t actively do anything on a user’s computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user’s experience of a website.

A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code; the site name and some digits and numbers.

The table below explains the cookies we use and why.

None of these cookies collect any personally identifiable information.

Cookie Name Purpose Expires
Cloudflare cookie _crduid This cookie is part of our content delivery network. It is used to override any security restrictions based on the IP address you are coming from and protect website availability and performance. This cookie does not store any personally identifiable information about you. 6 years
Device cookie Device If you decide to switch to the mobile site (or to the desktop site from mobile), then we use a cookie to remember this choice in order to serve your preferred layout of the site. 6 months
ISA Web Publishing Load Balancing cookie ISAWPLB When using an ISA Server to handle load balancing and web requests an ISA server will place Cookies to allow ISA Server to internally configure routes for internal requests. This cookie is deleted when you close your browser. Session
Page Rating cookies PageRating1234 A cookie is set when you rate a page. The cookie stores the date and time you rated the page. The cookie is used to track which pages have been rated. The number in the name of the cookie is the ID of the page, i.e. “PageRating6397”. 2 weeks
AddThis cookies Various We use AddThis to enable you to share our pages with social media sites such as Facebook and Twitter. AddThis uses several cookies to generate statistics on social media sharing. 2 years
Google Analytics cookies _ga Used to distinguish users. You can opt out of Google Analytics cookie. 2 years
_utma Determines the number of unique visitors to the site 2 years
_utmb This works with _utmc to calculate the average length of time you spend on our site 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmvz This provides information about how you reached the site (e.g. from another website or a search engine) 6 months


How do I disable cookies?

Each browser has different settings which allow a user to adjust their particular cookie permissions

For Internet Explorer

For Firefox

For Chrome

For Safari (OS X)

For Safari (iOS)

For Android

Your fibre journey

Ready to think fibre?

You’re just a few short clicks away from embarking on your fibre journey.

Still undecided?

Click here to discover the lightning-fast capabilities of fibre broadband.

Still undecided?

Click here to discover the lightning-fast capabilities of fibre broadband.